API key issues (GPT for Excel – Autosheet)
I've entered my API key but it's not working
Problem: You have entered an API key in the Autosheet dashboard but you cannot use the key in the add-in.
Check the following:
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Plan: API keys are available with legacy pay-as-you-go pricing and on the Business and Enterprise plans. They are not available on the Standard plan. Compare plans.
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Key and model access: Ask your space owner or an admin to check the key in the dashboard. If the provider reports an invalid key or a permission error, follow its instructions for the key and model you are using. Check that the model is supported for your feature and enabled in your space.
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Provider limits: Check the provider's account for the billing or quota error shown. API keys use your provider account's rate limits.
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Autosheet usage: An API key does not remove Autosheet usage requirements. Check your remaining usage, credits, and applicable spending limits in the dashboard. For subscription spaces, extra-usage credits require an active subscription. See the pricing FAQ.